From
Our Family to You
A
family-owned company based in the heart of the Bulgarian Rose Valley with sales
offices in Bulgaria, USA, and Hong Kong, we are dedicated to growing world's
most fragrant oil-yielding Rose, the Bulgarian Rosa Damascena as well as
distilling and offering our customers the finest-quality Bulgarian Rose Oils
and Bulgarian Rose Waters available anywhere.
In
addition to Roses, our family passionately loves the magic of the Bulgarian
Lavender flowers. We are proud to produce and offer our country's best quality
steam-distilled Bulgarian Lavender Oils and Lavender Waters.
Alteya is unique in our industry with our ability to produce and deliver directly to our
worldwide commercial and retail customers quality-certified natural and organic
products that were previously available only to those who traveled to the
exotic Rose Valley in Bulgaria.
Whether you purchase from our websites, directly from one of our offices, or
through one of our distributors and agents you can always rest assured that you
are buying the highest-quality 100% pure genuine Bulgarian Rose and Bulgarian
Lavender essential oils and flower waters.
Orders are shipped with a
Certificate of Analysis and Quality (in English) for their corresponding
harvest year and production batch.
Our Story and Mission
Founded in
1999, Alteya started as a small family company which began growing our own Roses
in the Rose Valley in Bulgaria. Since then we have been adding and planting with
roses new fields every year to meet the demands of the growing numbers of new
and returning customers. We currently provide work to more than 400 employees
during the peak of the Harvest seasons. All of our operations are directly
managed by one of our family members who ensure the highest quality of both our
products and services to you, our customer and partner; as well as fair
treatment and satisfaction of our employees who we treat as our extended family.
In 2004,
we opened our first international office located in the Chicago area in the
USA. True to our mission of a family-run company, our US office is also managed
by a family member and has quickly grown as the center for our trading and
retail sales operations. In 2006, we expanded our sales presence in Hong Kong
and China so that we can better serve our multiple customers in the Asia
region.
Today we
offer multiple products used in a variety of industries. We produce and sell
Bulgarian Rose Oil, Bulgarian Rose Absolute, Bulgarian Rose Water, as well as
Bulgarian Lavender Oil and Bulgarian Lavender Waters to customers in Asia, North
America, Australia, and Europe. In addition, we offer some of industry's first
Bulgarian Rose- and Bulgarian Lavender-based Skin Care and Cosmetics Natural
and Organic products. The beauty of our products is in their unique
aromatherapeutic, medicinal, and flavoring and fragrance qualities that embody
the marriage of century-old traditions with modern technology.
Poverty and Alteya
Since its
founding, our company Alteya has been working hard to
provide employment and support to the local population in some of the poorest
villages in the Rose Valley and the Balkan Mountain regions in Bulgaria. By
purchasing our products, you give a chance for economic survival to more than
200 families who are otherwise struggling to provide for themselves and the ones
they love. Our employees are our extended family - like us, they love the Roses,
The Valley, and our Nature. Thank you on their behalf.
Our
Customer Service Promise
Growing
Roses and Lavender and producing their essential oils and waters is Alteya's passion
and main business. Because of this unsurpassed focus we are the only company of
its kind and the main beneficiary of this are you, our customer.
We also
understand the importance of providing our customers with what they need. We
always strive to meet and exceed our customers expectations and are proud to
offer a virtually 24 hours a day, 7-day a week customer service in both English
and Bulgarian via email, phone, and fax.